Lighting New York is currently hiring customer care agents to join their team.
About Lighting New York
Lighting New York is a leading online lighting retailer that was founded in 2008. With over a decade of experience in the industry, they have established themselves as a trusted source for high-quality lighting solutions.
One of the key factors that sets Lighting New York apart from their competitors is their extensive selection of products. Whether you are looking for traditional or contemporary lighting fixtures, they have a wide range of options to choose from. From chandeliers and pendant lights to wall sconces and floor lamps, Lighting New York has something to suit every style and budget.
Lighting New York understands the importance of providing excellent service and ensuring that their customers are happy with their purchases. This is reflected in their 3.2 out of 5-star rating on Glassdoor, where employees and customers alike have shared their positive experiences.
Lighting New York has a team of knowledgeable lighting experts who can assist customers in finding the perfect lighting solutions for their homes or businesses. Whether you are looking to brighten up a room or create a cozy ambiance, their experts can provide personalized recommendations based on your specific needs and preferences.
With between 50 and 200 employees, Lighting New York strikes a balance between being a small business and a well-established company. This allows them to maintain a personal touch while also having the resources to provide a wide range of products and services.
In addition to their impressive product selection, Lighting New York also offers competitive pricing. They understand that lighting can be a significant investment, and they strive to offer affordable options without compromising on quality. This combination of value and quality has earned them a loyal customer base.
Whether you are a homeowner looking to update your lighting fixtures or a business owner in need of a lighting solution for your commercial space, Lighting New York is a reliable and trustworthy choice. With their extensive selection, knowledgeable staff, and commitment to customer satisfaction, you can count on them to meet your lighting needs.
Position Details
Are you looking for a remote position that allows you to work from the comfort of your own home? Do you have excellent customer service skills and enjoy helping others? If so, Lighting New York has an exciting opportunity for you!
Remote Position
One of the main advantages of this position is that it is fully remote. This means that you can work from anywhere as long as you have a stable internet connection. Working remotely provides flexibility and eliminates the need for commuting, saving you both time and money.
Flexible Working Schedule
As a customer care agent, you will be required to work the second shift. This shift consists of four 10-hour days, two of which are on the weekend. While the schedule may seem unconventional to some, it allows their team members to have three consecutive days off during the week, providing a better work-life balance.
Competitive Pay
Lighting New York values their employees and believes in offering competitive compensation. The pay for this position ranges from $16 to $17 per hour. Additionally, there is a $1 per hour increase after a 60-day provisional period. This means that your hard work and dedication will be rewarded.
Aside from the monetary compensation, they also offer a comprehensive benefits package, including health insurance, retirement plans, and paid time off. Lighting New York believes in taking care of our employees and ensuring their well-being.
If you are passionate about customer service, a self-starter, and enjoy working in a remote environment, we encourage you to apply for this position. Join their team and make a difference in the lives of the customers!
Benefits and Perks
Two weeks of paid time off per year
One of the most valued benefits of working at Lighting New York is the generous paid time off policy. They understand the importance of work-life balance and believe that taking time off to rest and recharge is essential for employee well-being and productivity. Therefore, they offer all employees two weeks of paid time off per year. Whether it’s for a vacation, personal reasons, or a mental health break, employees can enjoy their time off knowing that they will be compensated.
Paid holidays
In addition to paid time off, Lighting New York also recognizes and celebrates important holidays throughout the year. They understand the significance of these occasions and want their employees to have the opportunity to spend quality time with their loved ones without worrying about work. Therefore, they provide paid holidays for all full-time employees. Whether it’s Thanksgiving, Christmas, or Independence Day, employees can enjoy these special days without any financial burden.
Health, dental, vision, and life insurance
Lighting New York prioritizes the health and well-being of its employees, with comprehensive health insurance plans that cover medical, dental, vision, and life insurance. They understand that unexpected medical expenses can be a financial burden, and having access to affordable healthcare is crucial.
Employer match retirement plan
Lighting New York believes in helping its employees secure their financial future. To support this, they offer an employer-match retirement plan. This means that for every dollar an employee contributes to their retirement savings, the company will match a certain percentage. This not only encourages employees to save for their retirement but also provides an additional financial benefit. With the power of compounding interest, employees can build a substantial nest egg for their retirement years.
In conclusion, Lighting New York understands the importance of providing competitive benefits and perks to attract and retain top talent. From generous paid time off and paid holidays to comprehensive health insurance and an employer-match retirement plan, they strive to create a work environment that values its employees’ overall well-being. By offering these benefits and perks, not only do it enhances job satisfaction but also contributes to the long-term success and happiness of our employees.
Qualifications and Responsibilities
When it comes to finding the right job, many people believe that a degree or prior experience is a requirement. However, in today’s ever-changing job market, this is not always the case. With the right set of qualifications and a willingness to learn, anyone can find success in a variety of roles.
No Degree or Experience Required
One of the most refreshing aspects of this opportunity is that no degree or prior experience is required. This means that individuals from all walks of life have an equal chance to excel in this role. Whether you have just finished high school, are looking to make a career change, or are simply starting your professional journey, this position is accessible to all.
By not placing a heavy emphasis on formal education or previous work experience, this opportunity opens doors for those who may have been overlooked in other industries. Instead, what matters most is your ability to learn and adapt to new challenges.
Flexible, Adventurous, and Willing to Learn New Skills
In order to thrive in this role, it is important to possess a few key traits. First and foremost, flexibility is key. The ability to adapt to changing circumstances and switch gears quickly is essential in providing the best possible service to customers.
Additionally, having a sense of adventure is highly encouraged. This role may require you to think outside the box, try new approaches, and explore creative solutions to problems. Embracing a sense of adventure can lead to innovative ideas and a fresh perspective.
Finally, this role is best suited for individuals who are eager to learn new skills. In a rapidly evolving world, being open to acquiring new knowledge and expertise is crucial. Whether it’s mastering new software or gaining a deeper understanding of customer service best practices, the willingness to learn will set you apart.
Working with Customers over the Phone, Live Chat, and Email to Create Positive Experiences
One of the primary responsibilities of this position is to provide exceptional customer service. This involves interacting with customers through various channels, including phone, live chat, and email.
Working with customers over the phone requires excellent communication skills and the ability to listen actively. Engaging in professional and friendly conversations, you will address customer inquiries, assist with problem-solving, and ensure customer satisfaction.
In conclusion, this position offers a unique opportunity for individuals without a degree or prior experience to thrive. With a focus on flexibility, a sense of adventure, and a willingness to learn, you can excel in this role. By working with customers over the phone, live chat, and email, you will have the chance to provide exceptional service and create positive experiences. So, take the leap and embark on this exciting journey!
How to Apply
Applying for a job can be an exciting and nerve-wracking process. To make it as smooth as possible, we have outlined the steps below on how to apply for this job opportunity.
Step 1: Click on the Provided Link
The first step to apply for this job is to click on the provided link. This will take you to the job application page where you can fill in your details and submit your application.
Step 2: Use Indeed Resume or LinkedIn Profile
If you prefer not to fill in the application form manually, you have the option to apply using your Indeed resume or LinkedIn profile. Simply click on the respective buttons and your information will be automatically imported into the application.
Step 3: Share the Job Opportunity
Do you know someone who would be a perfect fit for this job? Don’t hesitate to share the job opportunity with them! Spread the word by sending them the link or sharing it on your social media channels. You never know, your referral could be the next successful candidate!
- Click on the provided link. Apply Here
- Fill in the application form or apply using your Indeed resume or LinkedIn profile.
- Share the job opportunity with others.
Thank you for considering applying for this job. We appreciate your interest and wish you the best of luck in your application!
